Services
Five systems. Five specific admin problems.
Each one is built to do a job your team is currently doing by hand. Here's exactly what each does, who it's for, and what changes once it's running.
If a call goes to voicemail, or comes in at 9pm on a Sunday, most customers don't leave a message — they just call the next name on the list. We set up a system that catches every missed call and text and gets back to the customer straight away, so the job doesn't go to someone else.
It runs in the background, around your existing phone number. You don't change how customers reach you — you just stop losing the ones who call at the wrong time.
A customer fills in your website form or sends an enquiry, and then waits. By the time someone gets to it, they've often already booked with whoever answered first. We connect your enquiry channels so the first reply goes out automatically — and it's a real, useful reply, not a generic "we got your message."
The reply gives them a next step: a time to book, a question answered, a price range. Your team still does the actual conversation — they just don't lose the lead waiting to start it.
Every new client or new hire needs the same set of forms, contracts and welcome information — and right now, someone has to remember to send it all, in the right order, and chase up what's missing. We build the sequence once, and it runs itself from then on.
Nothing changes about what you're asking people to fill in. What changes is that it goes out on time, every time, without you tracking it in your head or a spreadsheet.
Quotes, invoices, job sheets — most of it is the same information typed out again and again. We connect the dots so the details you've already captured, from a booking, a job, or a call, flow straight into the paperwork, instead of someone retyping it from scratch.
Your documents still look and read the way they always have. The difference is where the information comes from.
You shouldn't have to log into four different systems to know how the business is doing. We set up a simple report — jobs booked, jobs missed, money outstanding, whatever matters most to you — sent on a schedule you choose.
No dashboards to learn. It reads like a note from someone who checked everything for you.
Beyond the five
Got something else eating your week?
These five cover the admin that costs most businesses the most time. If you've got a different problem — a specific report, a workflow only your business has — we'll find it in the audit and quote the build separately, from $1,500.
Beyond automation
For clients who need more.
Automation is where most engagements start — it's the fastest way to see what's actually costing you time. These two are for businesses that need us to go further once that's in place: building the site or the software the rest of the business runs on.
Most small business websites get built once and left alone — slow, hard to update, and not built to turn a visitor into a phone call or a booking. We build sites the plain way: fast to load, easy to use on a phone, with clear pricing and a clear way to get in touch. And because it's built alongside the automation above, an enquiry that comes in gets an instant reply, not a black hole.
If your current site mostly works, we can also just fix what's costing you enquiries, rather than starting again from scratch.
Spreadsheets and generic apps are fine until they're not — until someone's manually reconciling three tabs, or the software everyone bought forces the business to work around it instead of it working for you. We build software shaped around the actual job, so it fits instead of fighting you.
This covers small SaaS products too — if there's a tool you want to build and sell to others in your industry, we can build and run that as well.
Not sure which one you need?
That's what the audit is for. We'll look at your business and tell you plainly what's worth fixing first.